COMPREHENSIVE PRIVACY NOTICE
GREEN REALTORS SC / GREEN REALTY MÉXICO
Last updated: September 2, 2025
1. IDENTITY AND ADDRESS OF THE DATA CONTROLLER
Green Realty México (hereinafter “Green Realty,” “we,” or “the Company”), with address at Blvd. Francisco Medina Ascencio No. 3987, Local 8, Puerto Vallarta Business Plaza, Fraccionamiento Marina Vallarta, Puerto Vallarta, Jalisco, C.P. 48354, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. CONTACT INFORMATION OF THE DATA CONTROLLER
Personal Data Protection Department:
- General email: info@greenrealtymexico.com
- Postal mail: Blvd. Francisco Medina Ascencio No. 3987, Local 8, Puerto Vallarta Business Plaza, Fraccionamiento Marina Vallarta, Puerto Vallarta, Jalisco, C.P. 48354, Mexico
- Phone: +52 (322) 178-4009
- Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.
3. PERSONAL DATA WE COLLECT
3.1 BASIC DATA (CURRENTLY COLLECTED)
- Full name
- Email address
- Phone number
- Physical address
3.2 ADDITIONAL DATA REQUIRED FOR REAL ESTATE SERVICES
- Identification: RFC, CURP, official ID number
- Employment: Occupation, employer, income, employment history
- Financial: Credit information, proof of income, bank references
- Family: Marital status, economic dependents
- Photograph (for identification in contracts)
3.3 NAVIGATION DATA
When accessing our website www.greenrealtymexico.com, we collect:
- IP address
- Browser type and operating system
- Recently visited pages
- Links followed
- Cookies and web beacons
4. SOURCES OF DATA COLLECTION
4.1 DIRECTLY FROM THE DATA SUBJECT
- Forms on our website www.greenrealtymexico.com
- Requests for information on services
- Contracting of real estate services
- Telephone or email communications
4.2 SOURCES PERMITTED BY LAW
- Telephone directories
- Service and employment directories
- Real estate fairs and exhibitions
- Public registries
5. PURPOSES OF DATA PROCESSING
5.1 PRIMARY PURPOSES (NECESSARY)
- Real estate services: Follow-up, updates, and confirmation of services
- Contractual: Execution and compliance with contracts
- Identification: Verification of clients’ identity
- Legal: Fulfillment of legal obligations
- Anti-money laundering: Regulatory compliance
5.2 SECONDARY PURPOSES (REQUIRING CONSENT)
- Promotional: Marketing and advertising purposes
- Financial: Financial and credit purposes
- Quality: Service quality evaluation
- Research: Consumer habits and preference studies
IMPORTANT: If you do not object to the processing of your data for secondary purposes, we will understand that you have given your consent.
6. DATA TRANSFERS
6.1 NATIONAL AND INTERNATIONAL TRANSFERS
Your data may be transferred to:
- Public notaries (formalization of transactions)
- Financial institutions (mortgage loans)
- Competent authorities (when required by law)
- Service providers (under confidentiality agreements)
6.2 CONSENT FOR TRANSFERS
For transfers requiring your consent, you will be notified in advance.
7. ARCO RIGHTS
7.1 YOUR RIGHTS
You have the right to:
- Access your personal data and details of its processing
- Rectify inaccurate or incomplete data
- Cancel your data when it is no longer necessary for the purposes stated in this notice
- Object to the processing for specific purposes
7.2 REVOCATION OF CONSENT
You may revoke the consent you have granted for the processing of your data. To cancel promotional subscriptions, you must provide:
- Full name
- Copy of official identification
- Email address
8. PROCEDURE TO EXERCISE ARCO RIGHTS
8.1 CONTACT METHODS
- Email: info@greenrealtymexico.com
- Postal mail: Address mentioned in Section 2
- Phone: +52 (322) 178-4009
8.2 REQUIREMENTS OF THE REQUEST
- Written request
- Identification of the data subject
- Clear description of the data and rights to be exercised
- Documents to help locate the data
8.3 RESPONSE TIME
Legal update: The legal response time is 20 business days.
9. SENSITIVE PERSONAL DATA
Your sensitive personal data will be processed with the strictest security measures to ensure confidentiality, including:
- Data encryption
- Restricted access
- Specific security protocols
10. SECURITY MEASURES
We implement physical, technical, and administrative measures:
- Physical: Controlled access to facilities
- Technical: Encryption, firewalls, backups
- Administrative: Training, internal policies, audits
11. COOKIES AND TRACKING TECHNOLOGIES
11.1 DEFINITION
Cookies are text files that are downloaded and stored on your hard drive to store information such as preferred pages, usernames, and passwords.
11.2 WEB BEACONS
These are images embedded in web pages or emails that may store information such as IP address and interaction time.
11.3 USE AND MANAGEMENT
You may manage cookies through your browser settings or contact us for more information.
12. SUPERVISORY AUTHORITY
The National Institute for Transparency, Access to Information, and Protection of Personal Data (INAI) is the competent authority to handle violations of the LFPDPPP.
INAI Contact:
- Website: www.inai.org.mx
- Phone: 800 835 4324
13. CHANGES TO THE PRIVACY NOTICE
We reserve the right to make modifications or updates to this Privacy Notice. Changes will be made available through our website.
Notification methods:
- Website: www.greenrealtymexico.com
- Email (if you provided this information)
- Notice at our offices
14. APPLICABLE LAW
This notice is governed by the Federal Law on Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010, and its Regulations.
Timeframes will be calculated in business days.
15. CONSENT
By providing your personal data, you grant your consent for its processing in accordance with this Privacy Notice.
